Utility Services Technician (Meter Services)

Vail, CO 81657

The Eagle River Water & Sanitation District is seeking a hands-on, mechanically proficient Utility Services Technician to support our meter services team and related customer-facing field operations. In this role, you'll work closely with customers, plumbers, contractors, and internal crews to coordinate inspections, meter work, troubleshooting, and compliance activities.  This is an opportunity to work in a mission-driven organization where your administrative, field, and analytical skills directly contribute to water quality and regulatory compliance in our community.

This is an ideal opportunity for someone who is detail-oriented and excels at both cultivating customer relationships and performing hands-on technical work.  If you take pride in doing work the right way and want a career that supports both professional growth and life outside of work, this is an opportunity to join a team that values craftsmanship, accountability, and community service.

The Day to Day: This role will be full of a variety of mechanical, technical, and administrative work. The following summarizes the main duties and responsibilities of this role. 

  • Meter Services: Perform various technical and mechanical activities associated with installation, repair, and maintenance of the Districts’ advanced metering infrastructure (AMI). Install, test, troubleshoot, maintain, repair, read, and program residential and commercial water meters and AMI components (e.g., radio endpoints, register modules, wiring, data collectors, repeaters). Inspect new and existing meter assemblies and service connections for compliance and update the CIS system to ensure accurate customer and asset data.  
  • Customer Service: Professionally interact with customers regarding meter readings, construction projects, delinquent accounts, and other inquiries. Conduct timely notifications to customers regarding water service status and perform service disconnections and reconnections in cases of non-payment. Operate customer-owned curb stops of various sizes and collect GPS location.  
  • Administration: Maintains records of work performed by utilizing the Customer Information System (CIS) – Infinity and the Computerized Maintenance Management System (CMMS) – Cityworks or other software programs.  
  • Teamwork: Demonstrates a willingness to work independently and in a team environment with a strong work ethic, integrity, and positive attitude.  
  • Safety: Follow district safety standards. Follows all District safety and security policies and wear personal protective equipment as required by the job duties 

Qualifications

  • High school diploma or general education degree (GED) 
  • Colorado Water Distribution and Wastewater Collection certification preferred. Must be able to obtain Colorado Water Distribution System Operator I and Wastewater Collection System Operator I certifications within one year of employment. 
  • American Society of Sanitary Engineering (ASSE) 5110 - Backflow Prevention Assembly Tester certification required within one year of employment.  
  • Residential and commercial plumbing experience is beneficial. 
  • Mechanical aptitude and experience working with hand tools preferred. 
  • Computer proficiency required, including basic Microsoft Office skills including Word, Outlook, PowerPoint, and Excel. 
  • Must possess a valid Colorado driver's license, or the ability to get one within 30 days of hire.
  • CPR/First Aid Certification required within the first six months of employment. 

Schedule This role will be scheduled to work Monday – Friday, 7:00am – 3:30pm, 8-hour shifts. This schedule may be subject to change based on operational needs. 

Salary Range 

We support employee growth through a structured career progression. The Utility Services Technician role includes four levels—Technician I, II, III, and Senior—each with increasing responsibility, certification requirements, and pay ranges based on experience, knowledge, skills, and abilities. Starting placement is based on qualifications and typically falls between the minimum and midpoint of the applicable range. Pay ranges are posted from the minimum to the maximum of pay range.

  • Utility Services Technician I: $27.74 – $38.83
  • Utility Services Technician II: $30.58 – $42.82
  • Utility Services Technician III: $32.11 – $44.96
  • Senior Utility Services Technician: $37.18 – $52.05

All applicants must apply online at www.erwsd.org.  Contact erwsdjobs@erwsd.org for a full classification specification. 

Benefits At Eagle River Water & Sanitation District, we are proud to invest in our team’s well-being, growth, and success through a comprehensive benefits package designed to promote employee health, safety, and financial security.

  • Generous Time Off: New employees accrue 22 days PTO annually, increasing with tenure
  • Paid Holidays: 13.5 paid holidays
  • Paid Parental Leave: 4 weeks of paid leave for new parents
  • Medical, Dental, and Vision Coverage: Comprehensive plans through Cigna, Ameritas, and Superior Vision
  • Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA): Tax-advantaged options for healthcare and dependent care expenses
  • Wellness Incentives: Recreation benefit of up to $800 annually for participating in self-care activities
  • Employee Assistance Program (EAP): Confidential support for mental health, legal, financial, and personal challenges
  • Gym Discounts & Pro-Deals: Access to local fitness centers and retail discounts
  • 414(h) Retirement Plan: 5% employee contribution with up to 11.2% employer match
  • 457(b) Retirement Plan: Optional pre-tax or Roth contributions
  • SmartDollar Financial Wellness Program: Tools and coaching to help you reach your financial goals
  • Tuition Reimbursement: Up to $3,000 annually for job-related college coursework
  • Housing Assistance: Monthly housing stipend of $522, employee housing (pending availability), and down payment assistance programs
  • Loan Programs for Ski Passes, Electric Vehicles, and Computers 
  • Life & AD&D Insurance: Employer-paid coverage up to 3x annual salary
  • Short-Term & Long-Term Disability Insurance

Click HERE to learn more from our full 2026 Benefits Guide. 

We are an Equal Opportunity Employer 

We do not discriminate based on race, color, religion, national origin, sex, age, disability, sexual orientation, marital status, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. 

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