Join the ERWSD Customer Service Team

Grow Your Career With Us

As a member of the ERWSD Customer Service team, your role goes far beyond our call center. It is a partnership with our customers to help solve issues to ensure they have clean and safe water. From day one on our team, you’ll find a collaborative, supportive work environment and the opportunity to advance your career in an organization that is known for its commitment to quality water and customer care. The solutions you bring to our customers truly makes a difference. Search for current roles and apply today!

Why Work in Customer Service at ERWSD

Outstanding Training

We’ll make sure you get the onboarding support you need to be successful. To keep your skills relevant, we offer many options for continuous learning, including in-house seminars, partnerships with local colleges and more.

Great Culture

ERWSD has a family-like culture, where every member is warmly welcomed and supported. You also have a voice here - processes are in place to ensure that your feedback and ideas are heard.

Make a Difference

As a Customer Service professional, you are often the first point of contact for our customers. Your passion and dedication for every customer helps build and maintain positive relationships and solves problems that directly impact the lives of those we serve.

Learn what people love about working here.

“ERWSD really honors people’s personal/private lives. One of my most memorable days here is the time I was knighted by my wonderful staff! It’s a long story, but it highlights the closeness and familiar nature of the customer service group.”

John McCaulley, Customer Service Manager – Joined in 2006

“One of the things that I enjoy most at ERWSD is that the mountain is my backyard. The location, people, environment. The work life balance that is strongly supported and encouraged. I also enjoy doing the Farmers’ Market and being able to interact with customers who use the product I help create. It’s a great place to work!”

Bill Sullivan, Water Operator C – Joined in 2013

“Every day I look forward to working around all of the years of experience and industry knowledge across departments. This truly empowers me to deliver the best possible responses to our customers. Because we are involved in so many company-wide projects, we have the ability to see our efforts to completion and experience the quality of life we are aiming to achieve with our customers. Not to mention working with really great people! ”

Garrett Antill, Customer Service Specialist – Joined in 2016

Join Our Talent Community

Interested in working for ERWSD but don’t see a current opportunity? We warmly welcome you to submit your profile to our Talent Community to be considered for future postings.

Explore Our Current Job Postings