Grow Your Career With Us
As a member of the ERWSD Customer Service team, your role goes far beyond our call center. It is a partnership with our customers to help solve issues to ensure they have clean and safe water. From day one on our team, you’ll find a collaborative, supportive work environment and the opportunity to advance your career in an organization that is known for its commitment to quality water and customer care. The solutions you bring to our customers truly makes a difference. Search for current roles and apply today!
Why Work in Customer Service at ERWSD
We’ll make sure you get the onboarding support you need to be successful. To keep your skills relevant, we offer many options for continuous learning, including in-house seminars, partnerships with local colleges and more.
ERWSD has a family-like culture, where every member is warmly welcomed and supported. You also have a voice here - processes are in place to ensure that your feedback and ideas are heard.
Make a Difference
As a Customer Service professional, you are often the first point of contact for our customers. Your passion and dedication for every customer helps build and maintain positive relationships and solves problems that directly impact the lives of those we serve.
Learn what people love about working here.
“The team of people I have been placed with is what I enjoy the most about working here. I have never had an organization to give you the freedom to actually really have a healthy combination of LIFE/WORK balance. I enjoy the support and the care for not only our physical health and wellbeing but our mental health. ”John Castillo, Customer Service Supervisor - joined 2021
“What I like about my job is the mental challenge of learning new methods and technologies. Also, the fact that the data we provide helps reduce human impact to the environment and ensure the watershed is protected for future generations.”Maria Steiner, Lead Lab Analyst – joined 2010
“Every day I look forward to working around all of the years of experience and industry knowledge across departments. This truly empowers me to deliver the best possible responses to our customers. Because we are involved in so many company-wide projects, we have the ability to see our efforts to completion and experience the quality of life we are aiming to achieve with our customers. Not to mention working with really great people! ”Garrett Antill, Meter Services Coordinator – Joined in 2016