Utility Services Coordinator

A career with purpose, a lifestyle with balance - welcome to work in the mountains! Are you detail-oriented, proactive, and passionate about protecting public health and the environment? We’re looking for a Utility Service Coordinator to join our team and play a key role in supporting compliance, data management, and customer service across programs like Backflow Prevention and Cross Connection Control (BPCCC), Fats, Oils, and Grease Control (FOG), and Meter Services. This is an opportunity to work in a mission-driven organization where your administrative, field, and analytical skills directly contribute to water quality and regulatory compliance in our community.

Why work for us? Working at ERWSD means being part of a team dedicated to delivering essential water and wastewater services with a strong commitment to environmental stewardship. Join us to help shape the future of water resource management while meeting the evolving needs of our community and regulatory standards.

THE DAY-TO-DAY

As a Utility Service Coordinator, you’ll provide program coordination and administrative oversight, from scheduling inspections and maintaining complex databases to reviewing technical documents and drafting outreach materials. You’ll serve as a key point of contact for businesses, residents, and regulatory agencies, and help ensure our programs run smoothly, meet performance goals, and comply with state and federal regulations. If you thrive on managing details, communicating clearly, making systems more efficient, and have strong interpersonal skills, we’d love to meet you.

• PROGRAM MANAGEMENT & COMPLIANCE: Oversee the administrative and analytical functions of BPCCC, FOG Control, Meter Services, and other regulatory programs. Lead program development, implementation, and performance tracking. Review technical documents and ensure compliance with District, state, and federal regulations.
• DATA & RECORDS MANAGEMENT: Maintain and manage complex databases, records, and tracking systems to ensure data accuracy and integrity. Collect, analyze, and report on program data to identify trends and recommend improvements.
• COMMUNICATION & DOCUMENTATION: Draft and edit reports, procedures, compliance letters, instructional materials, and presentations. Serve as a liaison to the public, businesses, and external agencies, explaining policies and resolving compliance inquiries.
• SCHEDULING & COORDINATION: Coordinate inspections, service visits, meetings, and outreach activities for utility programs.
• LEADERSHIP & GUIDANCE: Provide training and technical guidance to clerical and administrative staff on policies, documentation, and communication standards.

QUALIFICATIONS & COMPETENCIES

Required:

• High school diploma or GED
• Minimum of two (2) years of administrative support or customer service experience, preferably in a technical, utility, or regulatory environment
• Valid Colorado Driver's License (or ability to obtain within 30 days of employment)
• Strong written and verbal communication skills
• Demonstrated organizational, time management, and problem-solving abilities
• Strong working knowledge of Microsoft Office Suite and collaborative platforms (e.g., SharePoint, Excel)
• Ability to interpret and apply regulations and policies with a high degree of accuracy and discretion

Preferred:

• Experience in water utility, public health, or environmental compliance setting
• Knowledge of terminology, regulations, and processes related to Backflow Prevention, Cross-Connection Control, FOG Control, and metering programs.
• Experience with technical writing, database management, and statistical reporting

SCHEDULE

This role will be scheduled to work 8 hours per day, Monday through Friday. Must be willing to work overtime, holidays, and weekends as necessary. This position is eligible for a hybrid schedule.

COMPENSATION

The range for this position is $30.28 - $46.74. Starting range depends on qualifications but generally falls within the minimum and midpoint of the pay range.

BENEFITS

At ERWSD, we value life-work balance and are leaders in the industry with our holistic benefits package, which includes but is not limited to:

• Comprehensive medical, dental, and vision coverage
• Employee housing or $522 monthly housing stipend
• Wellness program
• Retirement savings plans (414h and 457)
• 13.5 paid holidays
• Paid time off program
• Relocation assistance (if applicable)
• $700 annual recreation benefit
• Tuition reimbursement
• Loan programs (ski pass, computer, EVs)

All District employees must submit to a pre-employment drug screen and extensive background check.

For a full classification specification, email erwsdjobs@erwsd.org.

All applicants must apply online by November 21, 2025 in order to be considered.

We are an Equal Opportunity Employer.

We do not discriminate based on race, color, religion, national origin, sex, age, disability, sexual orientation, marital status, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.